“You Are Not Your Visitors!”

SHARE’s Kathy Moore talks about their Visitor Insight East (VIE) scheme (with thanks to Christina Lister whose introductory notes she has adapted)

chart close up data desk

Photo by Lukas on Pexels.com

If you want to know who your visitors are and what they think and experience, you need to ask them. Understanding and reporting on who your visitors are is also an accreditation requirement and requirement of many funding streams. There are several national schemed available for gathering visitor data e.g.  Audience Finder (AF) run by The Audience Agency. SHARE has developed a scheme which we feel is appropriate for smaller museums with lower numbers of visitors and staff/volunteers: Visitor Insight East (VIE). SHARE would like to support several small clusters of museums to start using VIE over the next few years.

VIE is a project to help you to undertake, analyse and implement visitor research. More information will be available for those museums interested in taking part, but here is a taste.

Participating museums will receive:

  • A self-completion visitor survey for your visitors (paper copies and/or an online version);
  • A link to an online survey for data to be inputted;
  • A report with your data;
  • A report which contextualises your data next to that of the other participating museums;
  • training (details tbc):

Museums will need to:

  • Proactively ensure that visitors complete the surveys;
  • Input the completed surveys into an online survey;

 

If you are interested in signing up to VIE, or want to know more, email Kathy at kathryn.moore@norfolk.gov.uk

 

 

 

Getting Your School Offer Ready for 2020

Essex County Council, Chelmsford City Council and Anglia Ruskin University are collaborating on a year-long, county wide celebration of “STEAM” (Science, Technology, Engineering, Arts and Maths).

The year of “science and creativity” will serve as an umbrella for events and activities across Essex. The partnership will be applying for funding for specific projects and events and promoting those of other organisations to the public.

I am keen that museums are able to benefit from this work and that there will be a strong legacy beyond 2020. Our definition of STEAM is deliberately broad and encompasses archaeology, social history, natural history, art… There will definitely be something in your collection that fits.

Following our recent scoping event at the Museum of Power, I am working with Claire Driver to organise a “Thinkspace” event for schools. Essex County Council organised a similar event a few years ago, bringing together teachers and museums to highlight how we could support the delivery of the new National Curriculum. This event will learn from the feedback we had at that event, be shaped in consultation with you and will bring everyone together to illustrate how teachers can use museums to deliver STEAM subjects. The aim is to use the event to build lasting relationships between museums and schools. It is aimed at museums OF ALL SIZES, both volunteer run and staffed.

Ahead of this event, I will be organising training and support for museums to create, refresh or add-to their learning offer. In order to do this, I need your input into what support you would find useful. Please do fill in the survey below. There is a box for you to make your own suggestions or you can contact me by email (please not that I am focusing on schools learning at the moment. I will be asking about support for other areas of museums at a later date).

 

 

What the HEG…?

Museum Explorer

I’m not sure when the Heritage Education Group (HEG) first began. I know I first attended, as an Assistant Community Outreach Officer at Colchester and Ipswich Museums, back in 2007.

 

The group and the heritage sector have both changed a lot over the intervening years, and I would love to hear your views on what you value about the group, what you’d like to see more of and, if your museum doesn’t currently attend, what would get you to join.

 

If you aren’t familiar with HEG, it is a group for anyone delivering heritage education or community engagement within Essex, including Southend and Thurrock. While this is largely the staff and volunteers of the counties museums and heritage centres, it also includes parks, libraries, archives, attractions and independent freelancers.

 

We currently meet four times a year, varying our day of the week and location in the county to try and make it as accessible as possible. We regularly have guest speakers or presentations on topics relevant to the group. For example CREST Awards, working with home educators or how to use digital technology in museum learning. There is an opportunity to hear about what work other organisations are doing and to ask for support with any issues your organisation is currently having.

 

The group also feeds into the Museum Development programming locally and regionally through SHARE. For example, conversations at HEG led to the museum education mentoring pilot a couple of years ago and our current “Snapping the Stiletto” women’s history project.

 

If you are not currently on the mailing list (I know a lot of people “fell off” when the new, post-GDPR emails were launched), you can sign up here.

 

Meanwhile, please take a few minutes to complete this survey  and indicate how we can make the group of more use to you going forward.

Collections Trust Training Day – October 2018

20150420_141111.jpgThe Collections Trust will be delivering a free training day in Essex on Friday 12th October and I need your help.

 

Firstly, is anyone able to provide a venue for the day? If so, please contact me.

 

Secondly, what would you like the training to cover? The event is open to all museums, not just Accredited ones and the Collections Trust team are eager that you find the day as useful as possible. Please select as many of the options below that would be of use to your museum:

 

Training Needs Survey 2018

Object Handling, Packing and Marking

The SHARE Training Needs Survey 2018 is now open.

Every year, SHARE asks museums to help shape their annual training and development programmes. This is your chance to tell SHARE what skills you feel your museum needs to develop and which areas you want support in.

They need as many organisations as possible to complete it, as it helps them know not only what subjects to run, but where in the East of England to put them.

You can complete the survey either on behalf of a museum or as an individual (or both), but they would like as many organisational level responses as possible.

SHARE training is open to staff, volunteers and trustees of museums.

The survey has only 12 very quick and easy questions and takes not more than 10 minutes. It closes on 25th May and can be accessed online here.

If you cannot take part online, please contact me to arrange to receive a Word version.