Training Needs Survey 2018

Object Handling, Packing and Marking

The SHARE Training Needs Survey 2018 is now open.

Every year, SHARE asks museums to help shape their annual training and development programmes. This is your chance to tell SHARE what skills you feel your museum needs to develop and which areas you want support in.

They need as many organisations as possible to complete it, as it helps them know not only what subjects to run, but where in the East of England to put them.

You can complete the survey either on behalf of a museum or as an individual (or both), but they would like as many organisational level responses as possible.

SHARE training is open to staff, volunteers and trustees of museums.

The survey has only 12 very quick and easy questions and takes not more than 10 minutes. It closes on 25th May and can be accessed online here.

If you cannot take part online, please contact me to arrange to receive a Word version.

A Culture of Lates

This guest post has been provided by Culture24.

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Culture24 is running the first ever national conference about museum after-hours events at the National Gallery in London on June 1st. ‘A Culture of Lates: How do Museum Lates Build Audiences & Generate Income?’ is aimed at museum/gallery after-hours events programmers and venue decision-makers and will be a fabulous opportunity to learn about Lates and network with colleagues.

 

Tickets are available now from the conference sales page  but if you work or volunteer at an Accredited Essex Museum that is not an NPO please contact Amy before booking as she can help you to access funding to attend.

 

The speaker list includes:

  • Kim Streets, CEO of Museums Sheffield
  • Ashlie Hunter, Producer of Public Programs, Art Gallery of New South Wales
  • Bill Griffiths, Head of Programmes, Tyne & Wear Archives & Museums, creator of Newcastle/Gateshead’s annual culture crawl The Late Shows
  • Marilyn Scott, Director, The Lightbox, Woking, whose Thursday Lates attract a new audience of local young professionals
  • Lucy Woodbridge, Head of Visitor Events at the Natural History Museum, who opens up access to the museum’s collection while generating income
  • Tatiana Getman, Head of special projects & events, the State Tretyakov Gallery, Moscow
  • Tim Ross, Australian comedian and TV presenter who uses comedy to create original heritage interpretation events and Instagram to market them.
  • Neil Mendoza, entrepreneur and consultant who recently published the DCMS Mendoza Review, an independent review of museums in England
  • Sam Bompas, Experience Designer and Jellymonger from Bompas & Parr, who flooded the ss Great Britain with 55,000 litres of luminous jelly for Museums at Night 2012
  • The Godperson of Lates, the original Lates programmer who started it all off at the V&A in 2001
  • Abigail Daikin, Events Director at Time Out, the media outlet that supports Lates all over the world
  • Kate Rolfe, Head of Events at the National Gallery
  • Alan Miller, Chair of the Night-Time Industries Association
  • Airbnb

 

The programme will feature presentations, panel discussions, socials and practical sessions including:

Programmers’ Question Time – Is your venue’s Lates programme blighted by lack of funding? Do you have a crop of talented local artists but are unsure how to reap the best out of them? Our panel of Lates event programming experts will grapple with your event challenges and help you create your after-hours Garden of Eden!

Plus …

Sussex independent artisan spirit producers Blackdown Distillery will be sponsoring the after-conference drinks party providing a welcome drink to all guests who pop up to the National Dining Rooms from 5.30pm

 

 And if that were not all…

There will be a comedy improve show by Do Not Adjust Your Stage at the National Gallery starting at 7pm on the evening of the 1st June after the conference. The National Gallery are offering all conference delegates the opportunity to buy tickets at the discounted membership price. Delegates simply use this link https://www.nationalgallery.org.uk/whats-on/calendar/blank-canvas to buy tickets at the member’s price and present their ticket along with their conference lanyard on the door on the night.

You may remember that Do Not Adjust Your Stage have previously delivered training for Essex museums on audience engagement, public speaking and giving guided tours.

 

We hope you can join us for this unique occasion!

Guest Blog: My First Time At the MA Conference

Today’s post is written by Iona Farrell, Volunteer at Beecroft Art Gallery and Museum in Southend.

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My First Time Delegate Badge

I have volunteered for Southend Museums and in particular Beecroft Art Gallery as an Exhibitions and Archive Assistant for a number of years. Volunteering has fuelled a desire to gain full-time employment in the sector and I therefore jumped at the chance to attend the Museums Association Conference. I knew I would gain fantastic insights into the museum world and learn new skills to put back into my volunteering and my future career.

Essex Museum Development provided me with a bursary to attend the whole three days of the conference and I could never have imagined how jam-packed the conference would be!  It was an inspiring mix of interactive sessions, workshops and fantastic keynote speeches rounded off by visits to cutting-edge museums within a beautiful city.

As a first time delegate (I even have a badge to prove it!) what most struck me was how welcoming everyone was. The first time delegates breakfast on Thursday morning provided an opportunity to mingle with fellow first timers (helped along by delicious bacon butties) and throughout the whole three days whoever I spoke to was always so encouraging in giving me advice.

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The auditorium within the Conference Arena

I had to deliberate long and hard over my conference booklet to decide how I could attend as many sessions as possible ! There was a real mix of content from workshops on how to write CVs and crack into the industry to practical guidance in staging accessible exhibitions and writing interpretative text.

What really surprised me was the variety of speakers. The hilarious Poet and Playwright Lehm Sissay and the equally side-splitting comedian Francesca Martinez opened and closed the first day of the conference with messages of empowerment and acceptance. Whilst Alejandra Naftal, director of ESMA museum, a former detention and torture centre in Buenos Aires opened Fridays proceedings with a hard hitting talk. Equally engaging were the broadcasters Lucy Worsley (who I must admit I was slightly starstuck at!) as well as presenter and historian David Olusoga who spoke about the potential for museums and television to collaborate. Something I am really excited about is the BBC Civilisations series airing in 2018. The BBC wishes museums to stage a series of events that co-ordinate with the programme and are providing free access to BBC archives for museums to tap into. This is something I think would be brilliant across Essex Museums!

Museums change Lives

The resounding message I took from the conference was the potential that museums have to truly change lives, one of the Museum Associations own manifestos. 2017 has been a turbulent year, with Brexit, increasing social isolation as well as the alarming rise of world leaders such as Trump. In her opening speech, Sharon Heal the director of the Museum Association Heal stated museums can respond to this by allowing people to explore their own histories and shape their futures for the better.  It is about being inclusive and reaching out to those who are on the margins.

History of Place- Reanimating Collections of Disability History

Linked to this idea was a session I attended run by the History of Place, a programme that uncovers the lives of the disabled and deaf within heritage sites. It was really useful in showing how museums can create accessible exhibitions, open to those who may not be reflected within traditional museum collections. Creative approaches such as replacing object focussed displays with multi-sensory exhibits using touch, taste and even smell to communicate to visitors really stuck with me. I am excited at how these exhibitions seem to be gaining momentum and look forward hopefully to seeing more examples of this within Essex.

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Museum Detox’s Pop-Up Stand

Museum Detox

Of course inclusivity is not just about expanding audiences but about workforces, one of the main themes of the conference. Museum Detox a collective of BAME museum workers (Black, Asian and Minority Ethnic groups) had a pop up stand where ‘patients’ could take a White Privilege test, and were administered pills (Tic Tacs I might add!) and a prescription to challenge societal injustices within museums. Having studied the idea of the inclusive museum on my Masters course it was great to see these ideas put into practice and discussed so passionately.

It was fantastic to see how museums can tackle these issues creatively and I think that becoming more inclusive is so important within museums but it has to have real meaning and not just be a tokenistic activity.

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Samira Ahmed, Matthew d’Ancora and Ian Blatchford debate on the fake news phenomenon

Fake News and Museums

Another stand out for me was ‘Beliefs Trump Facts’ a debate that looked at how museums can respond to the disturbing trend of ‘fake news.’

Science Museum director Ian Blatchford and Matthew d’Ancora, a Guardian journalist argued it was about striking the balance between rational facts and personal stories. I will definitely take this aspect away, that with great storytelling you can connect with visitors and with this you have the potential to communicate important messages that can lead to a real positive impact in the wider community.

Yet journalist Samira Ahmed astutely countered their stance when she asked what are the parameters of free speech in museums, where should the boundaries be placed, should we state all the facts and reflect every viewpoint however controversial they may be? It seems there is no easy answer but museum workers should use their support networks, such as the Museums Association or within Essex Museums and seek advice from within the wider museum world.

Exploring Manchester Museums

After such an intense but rewarding few days on Saturday I journeyed to The Whitworth, as museums across Manchester opened their doors to delegates. Uthra Rajgopal, Assistant Curator of Textiles and Wallpaper showed us the exhibitions that are being staged as part of the #NewNorthSouth programme across the North of England that is supporting the work of South Asian artists.

In the afternoon I explored Manchester Art Gallery and was particularly moved by the video installations of artist Hetain Patel, whose work brings marginalised subjects into the mainstream. One piece (Don’t look at the Finger) was a mesmerising mix of sign language and kung-fu (yes really!) and I took away how powerful multi-media installations are within a museum setting. This work was also part of the #NewNorthSouth programme. I thought this was a brilliant idea in connecting venues together with a shared message. Southend Museums have a number of venues across the borough and it would be amazing if future programming could bring together all these sites with a shared theme.

Time to go home

I had such a fantastic few days in Manchester and left filled with ideas I can’t wait to put into practice. The conference has shown me what modern museums can achieve in an era of change and uncertainty. Through the support Essex Museums have given me by funding my conference, as well as speaking to delegates I came away knowing Museums are supportive places that truly have the potential to make a worthy impact on peoples’ lives. I want to thank Essex Museums Development for giving me the opportunity to attend.

Museums Association Conference: Bursaries for First-Time Attendees

Debating modern ethics

Debating modern ethics at the Museums Association Conference, 2014

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**STOP PRESS** – DEADLINE EXTENDED TO MIDNIGHT, FRIDAY 7TH JULY

 

I am able to offer two bursaries for first-time attendees to this November’s Museums Association Conference. The three-day annual MA Conference is the biggest gathering of museum staff and volunteers in the country and is a fantastic opportunity to learn about the work other organisations are doing, discuss issues affecting the sector and meet colleagues from around the country (and the world!).

Alongside the Conference is a “Marketplace” where you can meet suppliers of museum services and equipment. There are also usually fringe events such as tweet-ups, networking dinners and “unconference” break-out sessions.

Each bursary is targeted at a different area of the workforce:

  • Established professional

Those who have been in paid employment in the sector for more than 7 years (i.e. who began work before November 2010). This could be full-time or part-time paid work and doesn’t include paid traineeships. They should have been working at their current museum for at least six months by the date of their application.

  • Museum volunteer

Those who have regularly volunteered at an Essex museum for at least six months by the date of their application. This can be within any role in the museum.

The full eligibility details are outlined within the guidance document, but you do have to work or volunteer at an Accredited (or Working Towards Accreditation) Essex Museum.

You may find it useful to read the Top 10 Tips for Attendees and a summary of the 2015 Conference.

Please read the guidance notes before applying. The deadline for applications is midnight on Friday 7th July. Please contact me if you have any questions.

Click to download the application guidance

Click to download the application form

Periscope and the Paraloid Sandwich: Upcoming Demonstration and How To Access It

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One of the most common techniques for writing an identifying number on a museum object is a technique known as the “Paraloid Sandwich”. It involves writing the number between two layers of a chemical varnish.

 

Emma Cook, Museum Development Officer for Bedfordshire, and I have become aware that while YouTube is populated with numerous videos demonstrating methods for labelling objects for which the Sandwich isn’t appropriate (e.g. costume collections), this technique isn’t covered.

 

However, rather than just create a video, we thought we’d experiment with the streaming app called Periscope. Periscope you to broadcast video live and people following you on the app or who have clicked a link on Twitter can watch and even send in questions. The video then stays on Periscope for 24 hours. However, we will also then be able to upload it to YouTube, where it will be available for anyone to watch.

 

Therefore I am very happy to announce that Emma and I will be live-streaming a Paraloid Sandwich demonstration on Wednesday 25th May. We will repeat it 4 times, so you can log in, watch demonstrations and ask questions at 12:00, 12:30, 13:00 and 13:30 (British Summer Time).

 

So, how can you view our demonstration and ask questions?

 

  1. Download the free Periscope app to your mobile or tablet and set up an account
  2. “Follow” me (EssexMDO)
  3. Have the app or tablet connected to the internet between 12pm and 2pm on Wednesday 25th May

Additionally, a link will post on my Twitter account (@EssexMDO) every time we go live. You can click that link to watch along if you have Google Chrome as your web browser (Internet Explorer doesn’t work).

 

If you want to watch, but can’t get online at that time, it will be available to watch for 24 hours via the Periscope app.

If you do not have access to the app, we will then be making the video available as soon as possible via the SHARE Museums East YouTube account. Links to the film will be posted on this site and others.

New SHARE Training Calendar – Part 2

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Thank you to everyone who took part in my training needs survey earlier this year. I fed all the information back up to SHARE and they have used it in producing this year’s calendar, which goes live at 9am today.

In today’s blog, I am going to highlight where you can access the training that the majority of people requested in each category. However, it is in no way an exhaustive list of what’s on offer (over 100 training events between now and next spring!) so I do recommend taking time to have a look through and see what would be of use to you and your colleagues.

Of those of you who responded to my survey, only one third had not attended any SHARE training in the last year and of them only 10% said that this was because the training was too hard to get to. If there is training that your museum needs, but cannot afford the travel, it isn’t running or it is simply too far away, please do contact me as I may be able to help.

Several of the training days are running in Essex, but please remember that SHARE have to support the whole of the East of England. Therefore they move they days about and if a particular subject has been in Essex recently, they do have to move it somewhere else this year.

Most Requested Training By Category

  1. Collections

There was a strong “digital element” to the training requests for collections, including Copyright, Digitising Collections and Managing Digital Images.

I have spoken to Simon at SHARE about Copyright and they have identified that it is a need for support with this area, however from their experience they aren’t sure if training is the best way of providing it. SHARE is currently formulating a plan and I will update you as soon as possible. If you do have any urgent copyright questions, please get in touch.

Regarding digitising collections, there are several useful days coming up:

  • “Point & Shoot: Collections Photography Using Digital Cameras” is running on 6th October at Ely Museum and 2nd February in Norwich
  • “Digital Technology & Collections: Promoting Access and Engagement” is on 5th October in Ipswich

For managing digital images, I suggest:

  • “Managing Digital Images” on 15th December at Mill Green Museum and Mill in Hatfield or 27th April in Wymondham Heritage Museum, Norfolk
  • “Create Once, Publish Everywhere: How to COPE With Your Digital Content” on 1st December at the Museum of Cambridge or 20th April at the Long Shop Museum in Leiston

I would also suggest having a look at joining the Digital Development Forum if you are planning on a large digital project. The next meeting is on 20th October in Norwich

Other Collections based training that had a large number of requests are Conservation Basics and Rationalisation.

There are several conservation-themed days coming up:

  • Handle With Care: Object Handling & Packing on 2nd December in Mildenhall, Suffolk
  • “Conservation Uncovered: Major Museum Tours” on 19th November is going behind the scenes at the University of Cambridge conservation lab
  • “Environmental Monitoring” on 26th April at the Centre for Computing History in Cambridge
  • Integrated Pest Management: Level 1 on 10th November at Royston and District Museum
  • Integrated Pest Management: Level 2 on 2nd March at University of Cambridge Museums.
  • The 2nd Annual SHARE Collections Care Conference on 20th January at Hughes Hall in Cambridge.

Some sessions are much more specialised but will be relevant to several Essex Museums, including:

  • Assessing and Repacking Military Costume: A Costume & Textiles Network Event on 6th October in Norwich
  • “Preventive Conservation for Waterlogged Archaeology: A Maritime Heritage Network East Event” which is on 15th October at Southend Central Museum

SHARE also have their online Collections Care Syllabus. This current version is available online but it is being reviewed and updated so look out for updates later in the year.

For Rationalisation, SHARE are running “Rationalisation, Review and Disposal: Getting Started” on 8th October. Please note that there will also be funding support for rationalisation available later in the year. It is not compulsory, but I would recommend attending the training if you wish to apply.

2. Audiences

The most requested audience-themed training days are: Writing Engaging Text, Marketing on a Budget, Display Techniques and Understanding Audiences.

There are two different text-writing events booked in this year:

  • Captivating Captions on a Budget is one of this year’s first trainings, happening on 7th September at The Red House in Suffolk.
  • Make it Snappy: Writing Effective Text on 11th April at the Museum of East Anglian Life

There isn’t a generalised “marketing” training on the SHARE calendar this year, so I will organise something for later in the year. However, there are two specialised courses which may be of interest:

  • “Awareness, engagement and impact: Marketing to drive fundraising and income generation – a SHARED Enterprise event” on 25th November at Verulamium Museum in St Albans
  • Social Media Next Steps on 22nd September in Luton and on 9th March (venue TBC). If you feel that you need a “Beginners” level Social Media training, please DO NOT book on to this course. Contact me and I will arrange for help and support.

There are a couple of events coming up for Display Techniques:

  • Basic Display Techniques, 13th October in Stevenage and 12th January at Gainsborough’s House in Suffolk and on 14th April in Norwich.
  • Cutting Edge: Making Professional Labels & Panels on 3rd March at Hollytrees Museum in Colchester

There are several events which will be of interest for those of you who requested “Understanding Audiences”:

  • Front-of-House Forum on 19th October in Norwich
  • First Steps in Community Participation on 14th January in Luton
  • Complaints, Criticisms and Conflicts: How to Handle Them All on 28th January in Ely Museum
  • Managing Successful Events on 25th February at the Fenland Museum and Denny Abbey in Cambridgeshire
  • Working with Different Audiences on 4th March at The Polar Museum in Cambridge

There were also several requests for How to use HistoryPin, which SHARE are offering on 21st October in Ipswich

“Being a “Dementia Friendly” venue” and “Making your museum accessible for people with Autism” were also both highly requested. Working with these audiences will be covered in “Working with Different Audiences” and Helen Griffiths (Essex County Council’s Cultural Access, Learning and Participation Officer) and I am planning to run Dementia Friendly training soon.

3. Children and Young People

The most requested training session for children and young people are Setting Up A Youth Panel/Young Curators, Working with Schools, Child Protection/Safeguarding and Using Digital Technology to Deliver Learning With Schools.

“Giving Young People a Voice: Youth Panels and Young Curators” is running on 18th September at Colchester Castle (NB This will follow the Essex Heritage Education Group meeting).

Regarding Working With Schools, Helen Griffiths and I are planning a series of training in this subject and Child-Protection/Safeguarding for later in the year (look out for more details soon) however, you may also be interested in:

  • Surprising Science For Schools is on 21st January at the National Horseracing Museum in Newmarket.
  • Learning From Objects on 9th October in Ipswich or 7th December in Bedford
  • Object Lessons 3: SHARE & Bridges Children & Young People Conference on 10th February, venue TBC
  • Consider Yourself: Reflective Learning Practice for Learning Staff and Volunteers in Museums, 18th April, Museum of Cambridge

As you may be aware, I’ve been working with several museums in the county on a digital learning pilot. The case-studies from the project will be shared via my website, SHARE and the Heritage Education Group later in the year.

4. Resilience

The most commonly requested training sessions in this section fall into two categories, Volunteer Management (Volunteer Management, Volunteer Recruitment and Young Volunteers) and Fundraising/Income Generation (Alternate Ways to Boost Your Income, Making The Most of Your Shop, How to Talk to Funders and Other Stakeholders and Writing Funding Applications).

SHARE have recently launched the Volunteer Coordinators Forum, details of which can be found here. This is a great source of support for anyone managing volunteers, including those who are volunteers themselves. I also recently commissioned a volunteer management toolkit which is available here. 

SHARE are offering the following training events:

  • Volunteers: Getting Them In and Keeping Them Happy (a Volunteer Co-ordinators’ Forum event) on 18th April at Ipswich Transport Museum
  • Volunteer Co-ordinators’ Forum: Youth Volunteering, 8th December, John Buyan Museum, Bedford

SHARE also have a Retail Forum which offers peer support to those running museum shops. More details can be found here and there are some relevant training days too:

  • “Top Tips For Retail” on 4th February at Braintree Museum
  • “SHARE Retail Forum: Selling Skills and Sound Retail Practice” on 21st September at the National Horseracing Museum in Newmarket

Regarding applying for grants and other fundraising training, there are lots of options:

  • “Relationship Fundraising and Legacy Giving for Museums – a SHARED Enterprise Event” on 12th October at Colchester Castle
  • HLF Young Roots Seminar on 19th October at the HLF Office in Cambridge
  • “Awareness, engagement and impact: Marketing to drive fundraising and income generation – a SHARED Enterprise event” on 25th November at Verulamium Museum
  • “Enterprise & Philanthropy: building relationships to fund museums” on 2nd March at the Museum of London

I would also like to highlight that my colleague Andrew Ward and I are offering a “surgery” connected to Essex County Council’s Cultural Development grants on 23rd September in Chelmsford.

The other training that I would especially like to  mention is Understanding Museums. This is a six day course (one day a fortnight). While six days is a big commitment, this is the perfect course for anyone who is new to working or volunteering in museums. It explains why we do what we do, how different types of museums operate and looks at the history and ethics of the sector.

I would like to thank the SHARE Museums team (Annette, Simon, Kathy, Miranda and Liz) for all their hard work in pulling together this training offer – and wish them luck when the booking opens at 9 o’clock!

New SHARE Training Calendar – Part 1

Object Handling, Packing and MarkingBooking for the new SHARE training calendar opens on 2nd September, but who are SHARE and why should you be interested?

SHARE Museums East are Arts Council England’s Museum Development partner for the East of England. They receive funding to provide training and other support to Accredited museums and those working towards Accreditation. Their activity programme includes formal training days, seminars, peer networks and project cohorts. The subjects covered are based on ACE Goals and include nearly every aspect of running a museum such as collection care and conservation, learning and engagement, income generation, marketing and reviewing your governance. Those of you who responded to my training needs survey have had their thoughts and ideas passed up to SHARE and that information helped to shape this year’s calendar.

Most of the details for this “school year” have already been uploaded to SHARE’s website so you can have a look and see which events you and your colleagues might wish to attend.

However, please be aware that SHARE is funded to provide these opportunities to Accreditation museums and those officially “Working Towards Accreditation”. While other museums may book, priority will be given to museums that fall within their remit.

If your museum isn’t Accredited yet but would like to be, or if you don’t really know what Accreditation is and would like to know more, please send me an email to discuss it further.

There are over 100 training events on the calendar so I’m sure there will be at least one subject of use to your museum.

Interesting session coming up in the first month are:

07/09/2015
10:00 am – 3:30 pm
Captivating Captions – On A Budget
The Red House, Aldeburgh Suffolk
18/09/2015
10:00 am – 3:30 pm
How to Run a Youth Panel
Colchester Castle, Colchester
21/09/2015
10:00 am – 4:00 pm
SHARE Retail Forum: Selling Skills and Sound Retail Practice
The Mews (National Horseracing Museum), Newmarket
22/09/2015
10:00 am – 4:00 pm
Social Media: Next Steps
Stockwood Discovery Centre, Luton Bedfordshire
24/09/2015
10:00 am – 3:30 pm
Volunteers: Getting Them In and Keeping Them Happy (a Volunteer Co-ordinators’ Forum event)
Ipswich Transport Museum, Ipswich Suffolk
25/09/2015
9:30 am – 1:00 pm
Being Creative With Memories: Music and Life Stories
Chelmsford Museum, Chelmsford Essex
28/09/2015
10:00 am – 4:00 pm
Public Services Collections Seminar
Bishop’s Stortford Museum, Bishop’s Stortford Hertfordshire
29/09/2015
10:00 am – 4:00 pm
Keeping A Record: The Essentials of Museum Documentation
Parham Airfield Museum, Framlingham Suffolk
30/09/2015
10:00 am – 4:00 pm
Excellent Visitor Programmes
Norwich Castle Museum & Art Gallery, Norwich Norfolk

Most of the calendar is already on-line and available to view here.

In part two I will go publish the results of the training needs survey and highlight where you can find the training you’ve requested